The Problem with Vashon's Biggest Tourist Attraction

Did you know Washington state’s biggest tourist attraction isn't Mount Rainier or the Olympic Coast? It’s actually our humble ferry system. In fact, more tourists list riding a ferry as their top experience—even above visiting Pike Place Market.


​This is a double-edged sword for Vashon Island. Not only do we rely heavily on tourism, but as a ferry-dependent community, we’re a package deal. Visitors get to explore a charming island using Washington's most iconic form of transit. Like it or not, the ferry provides both the first and last impression visitors have of Vashon. That’s why it’s especially frustrating when things go sideways.

​Last week, a local community leader was dropping off two out-of-town visitors when a completely avoidable conflict unfolded. The driver pulled up to the handicap loading area, only to find all the designated spaces full (despite having a valid handicap placard displayed on their rearview mirror). Knowing local traffic patterns well—and seeing that both island buses were already parked—the driver pulled up safely behind the buses. No traffic was blocked, and no harm was done.



​Instead of a smooth drop-off, both a bus driver and a ferry worker decided to assert their authority, shouting publicly at both the driver and the visiting guests even using some choice language.

​Fortunately, our local driver knew the rules, held their ground, and de-escalated as best they could. But what an embarrassing scenario for visiting guests to experience. Sadly, those tourists left our island with a sour impression of our ferry and transit systems.

​As locals, we have a responsibility to advocate for fair treatment and stand up to unnecessary hostility. Transit employees work hard, but they can make bad calls—and when they do, it's important to speak up politely but firmly. Just imagine how intimidating that situation would be for a visitor who doesn't know the ropes.

​And if you’re a ferry or transit worker reading this: please take a breath and lead with kindness. The impression you make might be the only memory a visitor takes home with them.


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